TERMS & CONDITIONS

Graphic Design Terms of Service:

Final Touch Graphics offers a variety of services and products for our customers. On all of our products and services, prices of final work may vary depending on customer needs as well as the number of design changes from the original work. Design changes are defined by small changes by the user after the original draft is sent. Literature mistakes at the fault of Final Touch Graphics are not charged as an additional design change. Sales and other offers are determined on the date in which the service is paid for, not the date the order is placed. Final design packages are not sent to the customers until final payment has been made. For our Print Service, orders are not placed for printing until full payment has been made for the design and print. Currently, Final Touch Graphics' print service prints some jobs in-house and also outsources printing jobs to other companies. Shipping times may vary. Refunds for design & print packages are offered only if there was proven mistake on behalf of Final Touch Graphics. In this case, a refund will be issued for the cost of printing, not the cost of the design service. Final designs are sent in the form of a zipped package containing High Quality .jpeg, .pdf, and .png, files as well as sizes suitable for digital media outlets. High Quality is determined by the industry standard of 300dpi resolution for print. Photoshop .psd files are not included in design packages but can be purchased for an additional fee along with file rights ownership. Please allow a five (5) business day turnaround for graphic designs. Please allow an additional five (10) business day turnaround for printing and regular shipping starting on the day the final artwork is approved. Rush orders are available for an additional fee specified in the package or misc services. Misc services are paid for in addition to the design and or the design & print package it applies. One (1) misc service applies for one (1) custom design or custom design & print package.